FAQ

What is Attainment's address and phone number?

Attainment Company, Inc. 504 Commerce Parkway P.O. Box 930160 Verona, WI 53593-0160

Phone: 1-800-327-4269 Fax: 1-800-942-3865

International: Phone: 1-608-845-7880 Fax: 1-608-845-8040

 

What is Attainment's Federal ID number?

39-1365288

 

Do I have to pay sales tax?

Sales tax is applied to orders delivered to Wisconsin or California. However, if your organization is tax exempt you may enter your sales tax exemption number at checkout and will not be charged sales tax.

 

How much is shipping and handling?

Orders in the US and Canada have a 5% shipping and handling fee for ground shipping and a minimum shipping fee of $5.00.

International orders have a 15% shipping and handling fee with a minimum international shipping fee of $15.00

For information on faster freight options contact shipping@attainmentcompany.com.

 

Can I have my order sent to a post office box?

Yes, but it cannot be sent via UPS. It will be mailed through the U.S. Postal Service by Priority or First Class Mail.

 

Can I place my order over the phone?

Yes, orders can be placed via phone with a purchase order number, MasterCard, Visa, or Discover Cards. Call us at 1-800-327-4269.

 

How long will it take for my order to ship?

Orders for items that are in stock are shipped within 5-10 business days. Attainment's hours are weekdays 8:00 a.m. to 5:00 p.m. (CST). Contact us about items that are coming soon or out of stock.

 

How long will it take to receive my order after it is shipped?

UPS ground shipping in the continental US takes between 2-5 days to arrive. Allow 7-10 days for orders to arrive in Hawaii, Alaska or Puerto Rico.

 

Are Attainment products guaranteed?

All of our products provide a guarantee. If you are not satisfied with your purchase, return it within 30 days for a full refund or exchange.

 

How can I pay for my purchase?

We accept MasterCard, Visa, Discover, purchase orders, checks, and money orders payable to Attainment Company, Inc.

 

Is Attainment Company different from IEP Resources?

IEP Resources and Full Court Press are branches of Attainment Company, Inc. The Federal ID number for both is 39-1365288.

 


For all other inquiries, contact us at 1-800-327-4269 from 8:00 a.m. to 5:00 p.m. (CST) weekdays, or email customerservice@attainmentcompany.com.