FAQ

What is Attainment's address and phone number?

Attainment Company, Inc.

504 Commerce Parkway

P.O. Box 930160

Verona, WI 53593-0160

Email: [email protected]
Phone: 1-800-327-4269
Fax: 1-800-942-3865

International:
Phone: 1-608-845-7880
Fax: 1-608-845-8040

 

What is Attainment's Federal ID number?

39-1365288

 

How can I pay for my purchase?

We accept MasterCard, Visa, Discover, purchase orders, checks, and money orders payable to Attainment Company, Inc.

 

Will I be charged sales tax?

Sales tax is applied to orders delivered to Wisconsin or California. However, if your organization is tax exempt you may enter your sales tax exemption number at checkout and will not be charged sales tax.

 

How much is shipping and handling?

Shipping and handling fees for US orders are 5% of the total order, with a $5 minimum charge for ground service.
Shipping and handling fees to Canada are 15% of the total order, with a $15 (USD) minimum charge for ground service.
For all other international purchases, please send quote requests to [email protected] so we can quote you the best shipping options.
For general shipping questions or information on other freight options, please contact [email protected].

 

Can I have my order sent to a post office box?

Yes, but it cannot be sent via UPS. It will be mailed through the U.S. Postal Service by Priority or First Class Mail.

 

Can I place my order over the phone?

Yes, orders may be placed over the phone with a purchase order number, MasterCard, Visa, or Discover Card. Call us at 1-800-327-4269.

 

Where should I send a purchase order?

Please send any purchase orders to [email protected] or fax them to 1-800-942-3865.

 

What should I do if I want to be sure a purchase order was received?

Call our main phone line at 1-800-327-4269, and have your purchase order number and billing zip code ready.

 

How long will it take for my order to ship?

In-stock items are shipped within 4-8 business days. Items that are coming soon or out of stock will take longer to ship. If you would like a more specific estimate, contact us between 8:00 a.m. and 5:00 p.m.(CST).

 

How long will it take to receive my order after it has shipped?

UPS ground shipping in the continental US takes between 2-5 days to arrive. Allow 7-10 days for orders to arrive in Hawaii, Alaska, or Puerto Rico.

 

Are Attainment products guaranteed?

All of our products provide a guarantee. If you are not satisfied with your purchase, return it within 30 days for a full refund or exchange.

 

I would like to set up a webinar or presentation for my school or clinic to learn more about Attainment's products. How could I speak with someone about this?

Contact Attainment via email or phone and we will connect you with the training and accounts manager nearest to you. We have a number of managers around the continental United States who will be happy to speak or meet with you!

 

Is Attainment Company different from IEP Resources?

IEP Resources and Full Court Press are branches of Attainment Company, Inc. The Federal ID number for both is 39-1365288.

 


For all other inquiries, contact us at 1-800-327-4269 from 8:00 a.m. to 5:00 p.m. (CST) weekdays, or email [email protected].